Chuck Leaver – Now It Is Possible For Your IT Endpoint To Tell You Where It Hurts

Written by Dr Al Hartmann and presented by Ziften CEO Chuck Leaver

It would be fantastic if your IT client endpoints could tell you that they are sick instead of receiving unpleasant calls from dissatisfied IT users wouldn’t it? However the reality is that IT clients can not tell you when there is something wrong. Lots of IT individuals might disagree with the need for situational awareness, however you actually require this with your endpoints. The Ziften solution makes this OKAY by:

With Ziften there is a minimalist driverless agent. This differs from conventional systems management or security agents and the Ziften package is very light-weight (around 1-2MB MSI package). However do not let the small size fool you, it will provide performance management headroom and effectiveness to accomplish more on IT endpoints, which will keep the users pleased and working. The Ziften agent can be compared with light beer, “Great taste, less filling.”

Likewise the Ziften agent monitors and reports on other agents that are implemented if there is excessive disturbance with foreground tasks.

With the Ziften agent you will get other advantages that an agentless approach can not compare to. It can:

Supply real time response to dynamic events on the endpoint. If an agent is not present then routine polling is needed, which implies that endpoint events are reported in a cadence after they have happened and not in real time.

The Ziften agent can adaptively throttle interfering procedures. As an example, if a backup program is triggering excessive disturbance with user productivity, the backup program can be slowed down in favor of user efficiency.

It will alert on the failures of important services such as anti-viruses, backup, firewall software and systems management. It is true that an agentless method could likewise do this, however it would not alert in real time so it is not as efficient.

The Ziften Agent will alert on major security incidents that are detected at the client endpoint in real time.

It will recognize activity and user presence. With the Ziften agent, user presence can be discovered by viewing keyboard and last mouse usage. It will also use the window proxy to identify which window is foreground and which remain in the background. With this info, the Ziften agent can determine application licenses really being used throughout the company.

If no agent is present then it is not possible to monitor and control when the endpoint is off the network. The Ziften agent can monitor off network endpoints and report cached observations when the endpoint reconnects. This gets rid of off network blind spots in monitoring coverage. Also, the Ziften agent is able to impose policy even while detached.

Minimization of network traffic load between client endpoints and the management server is possible with the Ziften agent. It attains this by abstracting, filtering, and summarizing and encoding time series observations.

So with the Ziften agent your endpoint clients can “inform you where it hurts”.